Privacy Policy

We collect various types of information to provide and improve our services: • Registration information: name, email, phone, password • Profile information: profile photo, search preferences • Usage information: pages visited, searches performed, saved properties • Device information: browser type, operating system, IP address • Location information: with your consent, to show nearby properties • Communications: messages exchanged with other users or agents

We use the collected information to: • Provide, maintain and improve our services • Personalize your experience on the platform • Facilitate communication between users and agents • Send notifications about properties of interest • Process transactions and send related information • Analyze usage trends to improve the platform • Detect and prevent fraudulent activities • Comply with legal obligations

We share your information in the following circumstances: • With real estate agents when you request information about a property • With service providers who help us operate the platform • To comply with legal requirements or respond to legal processes • To protect the rights, property or safety of THome Global and its users • With your consent or as directed by you We do not sell your personal information to third parties for marketing purposes.

We use cookies and similar technologies to: • Remember your preferences and settings • Understand how you use our platform • Personalize content and advertisements • Provide social media features • Analyze our traffic You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of the platform.

We implement technical and organizational security measures to protect your data: • Data encryption in transit and at rest • Strict access controls • Continuous security monitoring • Regular backups • Staff training in data protection However, no method of Internet transmission or electronic storage is 100% secure.

Depending on your location, you may have the following rights over your data: • Access: request a copy of your personal data • Rectification: correct inaccurate or incomplete data • Deletion: request deletion of your data • Portability: receive your data in a structured format • Objection: object to the processing of your data • Withdrawal of consent: withdraw your consent at any time To exercise these rights, contact us through the channels indicated at the end of this policy.

We retain your personal data while your account is active or as necessary to provide you with services. We may also retain certain data to: • Comply with legal obligations • Resolve disputes • Enforce our agreements • Prevent fraud When you delete your account, we will delete or anonymize your data, unless the law requires us to retain it.

Your data may be transferred and stored on servers located outside your country of residence. When we transfer data internationally, we take steps to ensure it receives an adequate level of protection, including: • Standard contractual clauses • Privacy certifications • Data processing agreements

Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal information from minors. If we discover that we have collected data from a minor, we will take steps to delete that information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, contact us so we can take the necessary steps.

We may update this Privacy Policy periodically. We will notify you of significant changes through: • A notice on our platform • An email to the address associated with your account We recommend reviewing this policy regularly to stay informed about how we protect your information.

If you have questions about this Privacy Policy or your personal data, contact us: • Email: privacy@thome.global • Phone: +506 6188 2777 • Address: Bambú Rivera Club, Tibás 11301, San José, Costa Rica We will respond to your inquiries within 30 business days.